Renter Platform Terms
A clear path from application to active rental
Effective July 30, 2026
These terms cover the Bluecrest application, renter app, web portal, payments, reporting, and electronic-signature flow. Your signed vehicle rental agreement contains the complete transaction terms.
Application and eligibility
Applications must be accurate. Current program requirements include age 25+, an unexpired driving license, active working/gig use, a St. Louis-area service location, and ongoing-rental intent. Applying does not guarantee approval or vehicle availability.
Identity—not a background check
Bluecrest may use Stripe Identity to compare a live selfie with a driving license. The app does not currently run criminal-history or motor-vehicle-record background checks. If Bluecrest later uses a consumer-reporting service, it will provide any separate disclosures and authorization required before that check.
Coverage and CDW
Before release, renters must have either transferable full coverage verified for the rental and intended use or elect Bluecrest CDW. CDW is $14 per day and capped at $98 per seven-day period. The signed rental agreement controls coverage scope, exclusions, deductibles, damage responsibility, and any conflict with this summary.
Payments
Card and Apple Pay payments are processed through Stripe Checkout when available. Zelle and other approved off-platform transfers remain uncredited until Bluecrest verifies receipt. Saving a payment method does not itself charge an open balance. Prices, due dates, fees, authorizations, and refund rights are governed by the signed rental agreement and the payment screen shown before payment.
Electronic agreements
Rental agreements may be delivered and signed electronically through DocuSeal. A vehicle is not activated merely because an application is approved or a payment is made; Bluecrest must also confirm the current vehicle assignment, payment method, identity/license, coverage, platform, and signed agreement.
Vehicle use and care
Only authorized drivers may operate the vehicle. Standard rentals must remain within 75 miles of the St. Louis pickup base unless Bluecrest approves the trip in writing. Smoking or vaping is prohibited and may result in a $250 cleaning/deodorizing fee plus higher documented repair, cleaning, or diminished-value costs when applicable under the agreement.
Check-ins, issues, and safety
Renters must submit required check-ins and promptly report warning lights, damage, collisions, unsafe conditions, and other issues through the app or portal. For an emergency, contact 911 first; then contact Bluecrest at (314) 888-2215 when safe.
Controlling agreement and changes
These terms summarize the digital application and renter-platform flow. Each signed rental agreement controls the specific vehicle, term, rate, coverage, fees, and return obligations. Bluecrest may update these platform terms prospectively by posting a revised effective date.
Questions: support@bluecrestrentals.com or (314) 888-2215.